About Senior Benefit Advantage | Medicare Advisors

Our Values

Our agency is founded on the traditional values of honesty, integrity, service and accountability. In this time of Joe Namath commercials and the constant barrage of mail, phone calls, Social Security and Medicare scams; we believe having local and trusted relationships and local accountability is more important than ever!

We think in today’s market it is important that you know when you call our phone number the person that answers is one of your neighbors. We don’t live thousands of miles away. So- when we say we’re going to be here for you… we mean right here, in Ohio, where you live. Our success as a business depends on you knowing that!

Senior Benefit Advantage VALUES OUR CLIENTS! We put you FIRST IN ALL WE DO!

Our Mission

It is our Mission to help our clients get the most out of their Medicare by taking the time and care to understand their individual circumstances and empowering them to make confident informed decisions about their Medicare. We value putting our clients first in all we do by always providing them with clear and accurate information and answers to all their questions about their Medicare. We work only with the most trusted Insurance Carriers to provide top rated Medicare solutions. We also help our Ohio clients understand, apply for and renew programs available to them such as Extra Help with Prescriptions, Patient assistance Programs, and Medicare Savings Programs that make healthcare more affordable and accessible to Medicare Beneficiaries.

Everyone deserves an expert on their side when navigating Medicare. Let us serve as your Medicare advisors.

We serve clients across Northeast and Central Ohio. We can meet with you face-to-face at our Cuyahoga Falls office or central Ohio office in Coshocton. The best way to reach us by phone in Central Ohio: 740-502-2784 or Northeast Ohio 234-334-6806.

Senior Benefit Advantage
Northeast Ohio Office
63 Graham Road, Suite 2
Cuyahoga Falls, OH 44223
Phone (234) 334-6806
Fax (330) 835-4535

Senior Benefit Advantage
Central Ohio Office
603 S Second Street
Coshocton, OH  43812
Phone (740) 502-2784
Fax (740) 295-9260

Senior Benefit Advantage
Ravenna Office
263 W Main Street
Suite B
Ravenna, OH  44266
Phone (330) 968-3001

Rhonda Kraus, MSW is Director of Client Services and Owner of Senior Benefit Advantage. In addition to having 30 years’ experience as an insurance agent, she also holds a Master’s in Social Work (MSW, 2015), from the University of Akron. She interned at the Area Agency on Aging and Southwest General Hospital with a focus in Geriatrics.

Rhonda’s social work training has shaped her insurance practice, and it is the business model for Senior Benefit Advantage. She puts her clients first by not just signing them up for a Medicare Plan, but by using her social work skill set to connect them to available resources such as Patient Assistance, Medicare Savings Programs, Special Needs Plans, networked Dental, Hearing and Vision providers, and more. Rhonda is passionate about understanding her clients’ needs and helping them find and afford the best possible healthcare solutions.

Terry O’Shea is Partner and Administrative Director of Senior Benefit Advantage and a Registered Social Security Analyst. Terry brings a wide range of life experience to Senior Benefit Advantage. Born in England (still has an accent of sorts), grew up in Canada and received a Bachelor of Science in Mathematics from the University of British Columbia in Vancouver. Terry had a long career with several fortune 500 companies culminating in Vice President of Information Technology for Laurentian/Imperial Life Insurance Companies.

He transferred from Canada to Cleveland in 1988, and enjoyed Ohio so much, he is still here.Terry has been with Senior Benefit Advantage since its founding in 2015 and is passionate about helping his clients feel confident about their Medicare/Healthcare choices. Every client is unique, and Terry enjoys using his analytical background to help his clients find their best Medicare solutions!

Jennifer Boyer is our Administrative Assistant. With 20 years’ experience as an EMT (Emergency Medical Technician) and 5 years’ home health experience, Jennifer is a great advocate and plan navigator for our clients. Since joining Senior Benefit Advantage, Jennifer has become a licensed agent and maintains certification with our major carriers so that she is able to assist our clients with their plan benefits. Jennifer is one of those people who truly cares about making a difference – She makes us, and our clients smile every day, and we are so blessed to have her as part of Senior Benefit Advantage!

As our Client Support Specialist and Marketing Assistant, Hailey brings many skills and much talent to our family agency. Her experience developing programs for adults and seniors in public libraries has given her a lot of insight regarding our clients’ needs. We are proud to announce that Hailey recently became a licensed insurance agent and is certifying with all our major carriers to help us better serve our clients in time for Annual Enrollment season this year. She is passionate about serving our clients and the Coshocton community.

She is also responsible for all the new social media activity on our Facebook page and the updating of our website. She does all this, and still finds time to volunteer for other organizations in Coshocton while continuing with her education at COTC as she finishes her associate’s degree in business with a further goal of her BA at KSU. We are so blessed at Senior Benefit Advantage to have Hailey on our team!

As our Receptionist, Nicole has brought many skills from her experience working in an Emergency Room at a local hospital. Her compassion and understanding of what our clients need allows her to connect from the moment they walk into our office and create and sustain a warm inviting atmosphere. She has recently begun working to become a licensed insurance agent to assist our clients even further and provide more knowledge and experience to our local team! Nicole has said that she enjoys being able to help people and provide relief while making a difference. Her enthusiasm makes the office a little brighter every day, and we are excited to see where her insurance journey takes her!

Jessica Kraus, BSN, RN, CEN is a licensed insurance agent returning to Senior Benefit advantage after spending the last few years developing as an emergency nurse. She grew up in Akron, Ohio and has watched the agency grow from kitchen table phone calls to a full-fledged business with multiple offices throughout Ohio. For the last 2 years she has worked at Cleveland Clinic Fairview Hospital in a level II trauma center, and an accredited geriatric emergency department. Her nursing experience has given her a special understanding of the unique health needs of seniors and the importance of access to quality healthcare! She is certified with all our major carriers and is excited to serve our community as a trusted Medicare advisor.

Dan is active in the Ravenna community and has recently opened our third Senior Benefit Advantage location in Ravenna. 

With over 25 years of coaching and service experience, he is happy to be able to continue in that role while assisting and helping our clients navigate through the Medicare process. Dan has a degree in Organizational Management from Malone University and spent much of his adult life helping others. He has coached youth, travel, and high school baseball at the Varsity level, volunteered with various after school programs helping teenagers overcome obstacles and has worked with students with learning differences in middle school. Professionally he has worked with several Fortune 500 companies in operations overseeing day to day service delivery. His main goal is to make sure every client understands and uses their benefits. Dan’s wealth of experience and zeal to continue to learn and expand his knowledge in Medicare makes him a great partner with Senior Benefit Advantage.

After earning a degree at The University of Akron, Andrea has worked in the graphic design industry for over 30 years. She has created projects for major corporations and brand names designing and producing artwork for billboards, mailings, packaging, catalogs and non profit organizations. To honor her late sister Cara, who was born with Down Syndrome, Andrea has been involved with Friends Forever, Inc., a special needs activity group for the past 15 years as a volunteer, leader and board member (friendsforeverinc.org). The exposure to a wide range of intellectual disabilities made Andrea aware of the need for quality care in all stages of life. Andrea’s kindness, thoughtfulness and caring nature is what makes her an excellent Medicare broker. She puts others’ needs first in order to do what serves her clients best. We are excited to have her as a partner with Senior Benefit Advantage!